Delivery Information
DELIVERY POLICY:
Product Availability
Please check the availability of Products and the delivery date range of each item in your order to ensure timely delivery.
The availability of each item we sell on StarWarsUniverse.Shop Most in-stock items are dispatched the next business day after placing your order (Monday to Friday, excluding bank holidays). We offer some of our items as pre-orders and will deliver them to you as soon as they become available.
The availability of any item we sell is subject to change.
Delivery Address
We deliver to most mainland addresses in the United Kingdom. (excluding PO Boxes)
When you set up your account, you can establish a delivery address to use on all orders. This can be amended at any time.
Delivery Options
We currently offer standard delivery only.
Standard delivery - Allow 2-3 business days (excluding bank holidays) from the date of dispatch.
When your order consists of multiple items, we will always attempt to group your items into as few deliveries as possible. At times, when your order contains multiple items, it may be necessary to send your items in separate deliveries to ensure that you receive them in a timely manner.
Delivery Costs
Delivery is free on orders of GBP £50.00
The standard delivery cost for orders of less than GBP £50.00 will be GBP £3.99.
We may change or offer promotional delivery charges from time to time.
Undeliverable Products
When packages are returned to us as undeliverable, we will attempt to contact you via phone or e-mail in order to obtain a different delivery address to re-deliver the order.